Cancellation Policy
At HinduMatrimony.app, our services are fully digital and do not involve physical product shipments. This Shipping Policy explains how we deliver our online matrimonial services, including membership plans, profile verification, and premium features.
1. Service Delivery
Since HinduMatrimony.app is an online platform offering matchmaking services, all purchases, subscriptions, and memberships are delivered digitally.
- Upon successful payment, users receive instant access to their selected membership plan or premium features.
- Confirmation of membership activation will be sent via email or SMS.
- Profile verification services, if opted for, will be processed within [X] working days.
2. Membership Activation & Access
- Once a user completes the payment, their account is upgraded automatically.
- Users can access premium features by logging into their HinduMatrimony.app account.
- In case of any delays or issues, users should contact our support team.
3. Profile Verification Timeline
- If users choose Selfie Verification or any other identity verification services, processing time may take [2] working days after submission.
- Verified status will be reflected on the user's profile upon successful verification.
4. Refund & Cancellation Policy
For more details, refer to our Refund & Cancellation Policy.
5. Contact Us
- 📞 Phone Support: +91 9645400501
- 📧 Email Support: info@hindumatrimony.app
- 📍 Office Address: Hindu Matrimony App, 2nd Floor, Changampally Complex, Kuttippuram, Malappuram, Kerala - 679571