Privacy Policy

Privacy Policy

 

Welcome to HinduMatrimony.app! Your privacy is our priority, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our mobile application, website, and related services (collectively referred to as the "Service"). By using our Service, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service immediately.

1.Information We Collect

We collect various types of information to enhance your experience and provide you with personalized services.

Information You Provide Directly

  • Account Information: Name, email address, phone number, gender, date of birth, and password.
  • Profile Information: Photos, preferences, bio, interests, and other personal details you choose to share.
  • Communication Data: Messages, chats, and interactions with other users.
  • Payment Information: Details for premium services or subscriptions (processed securely through third-party payment providers).

2.Automatically Collected Information

We automatically collect information when you use our Service, such as:

  • Device Information: IP address, device type, operating system, browser type, and app usage data.

3.Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These include:

  • Cookies: Small files stored on your device to remember preferences, improve app functionality, and analyze performance.
  • Web Beacons and Pixels: Tiny graphics embedded in our app or emails to track engagement and app usage.
  • Log Data: Automatically collected information about your interactions, such as pages viewed and features used.

4. How We Use Your Information

We use your information for the following purposes

Provide and Personalize the Service

  • Create your account and manage your profile.
  • Suggest compatible matches and enhance interactions.

Security and Fraud Prevention

  • Detect and prevent unauthorized access, fraud, or abuse.
  • Monitor for suspicious activities to maintain platform safety.

Communication

  • Send you notifications, updates, and promotional messages.
  • Respond to customer service inquiries.

Analytics and Improvements

  • Analyze usage trends to improve app performance and develop new features.

Legal Compliance

  • Fulfill legal obligations and comply with regulatory requirements.

Sharing Your Information

We do not sell your personal information. However, we may share data under specific circumstances:

With Service Providers

  • Data, including selfie data, may be shared with trusted vendors who assist in verification, payment processing, hosting, analytics, and marketing.

For Legal Obligations

  • Information may be disclosed to comply with legal processes, enforce agreements, or protect the rights of others.

Business Transfers

  • If our company undergoes a merger, acquisition, or sale, your data may be transferred to the new entity.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

GDPR Rights (EU Users)

  • Correction: Update incorrect or incomplete information.
  • Deletion: Request the deletion of your data, including selfie data.
  • Data Portability: Receive your data in a transferable format.
  • Withdraw Consent: Revoke permission for other data processing.

CCPA Rights (California Users)

  • Access: Request details about the personal data we collect and share.
  • Opt-Out: Prevent the sale of your personal data (we do not sell data).
  • Deletion: Request the deletion of your personal data, including selfie data.

To exercise these rights, contact us at info@hindumatrimony.app.

Security Measures

We implement robust security measures to protect your data:

  • Encryption: Selfie data and other sensitive information are encrypted during transmission and storage.
  • Access Control: Limited access to selfie data and other personal information to authorized personnel only.
  • Audits: Regular security reviews to ensure compliance with privacy standards.

Data Retention

We retain your data only as long as necessary for legitimate purposes:

  • Account Information: Retained until your account is deleted.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated via app notifications or emails.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

  • Email: info@hindumatrimony.app
  • Address: HinduMatrimony.app, 2nd Floor, Changampally Complex, Kuttippuram, Malappuram, Kerala - 679571
  • Contact No: +91 9645400501